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Terms and Conditions

Last Updated: June 6, 2026

Welcome to the website of Justyna Serdakowska ("we", "our", "the Practitioner"). By browsing this website, booking an individual appointment, or registering for a group session or workshop, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with any part of these terms, please do not use this website or book our services.

1. Scope of Services & Somatic Disclaimer

All services provided by Justyna Serdakowska, including Spinal Energetics, Somatic Alignment, and group facilitation, are holistic, somatic, and educational in nature.

  • Not Medical Treatment: Energetic facilitation and somatic work are designed to support your body's natural reorganization, regulation, and coherence. They do not substitute for professional medical advice, diagnosis, psychiatric evaluation, or physical therapy.

  • Client Responsibility: You recognize that somatic sessions can involve physical unwinding, deep emotional processing, and nervous system shifts. You take full responsibility for your physical, emotional, and psychological well-being during and after all sessions.

  • Contraindications: It is your responsibility to review all safety guidelines and contraindications prior to booking. If you have severe spinal injuries, active psychosis, or are pregnant, you must disclose this prior to booking to ensure the session can be safely adapted to your capacity.

2. Bookings, Payments, & Energy Exchange

  • Fees: All fees and energy exchanges for individual sessions, online groups, and workshops are clearly stated at the time of booking.

  • Payment Terms: Payment must be made in full through our integrated, secure third-party payment processors (such as Eventbrite or booking software) before your spot is officially secured.

  • Pricing Changes: We reserve the right to alter pricing for future events, packages, or individual services at any time.

3. Cancellation, Rescheduling, & Refund Policy

Because we hold an intentional, limited container for our clients and group sessions, the following policies apply:

  • Group Sessions & Workshops: Tickets for group sessions (both online and in-person) are generally non-refundable unless the event is canceled by the Practitioner. If you can no longer attend, you may transfer your spot to a friend, provided you notify us in writing before the session starts.

  • Individual Sessions: Cancellations or requests to reschedule an individual appointment must be made at least 24 to 48 hours (as specified during booking) prior to your scheduled time. Cancellations made outside of this window will forfeit the session fee.

  • Practitioner Cancellation: In the rare event that Justyna Serdakowska must cancel a session due to unforeseen circumstances, a full refund or a credit to reschedule will be issued immediately.

4. Session Environments & Requirements

For In-Person Sessions

To ensure a safe, supportive, and grounded container during your in-person appointments or workshops, you agree to:

  • Arrive on time to allow your nervous system a chance to settle before the session begins.

  • Wear comfortable, loose, or flexible clothing that allows your body to move, stretch, and unwind freely.

  • Disclose any physical discomfort, acute injuries, or structural changes to Justyna Serdakowska prior to getting on the table.

For Online Sessions (Zoom)

For any virtual individual or group sessions, you agree to prepare your space to maintain safety and container integrity:

  • Join from a private, quiet room where you will not be interrupted or distracted.

  • Ensure you have a safe, flat surface to lie down on completely (such as a yoga mat, comfortable rug, or bed).

  • Position your camera as requested by the Practitioner so your full body can be monitored safely during the somatic unwinding process.

5. Intellectual Property

All content on this website, including text, service descriptions, the Spinal Energetics language formatting, imagery, branding elements, and workshop materials, is the intellectual property of Justyna Serdakowska unless otherwise credited. You may not copy, reproduce, or distribute any content for commercial purposes without explicit written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Justyna Serdakowska shall not be held liable for any direct, indirect, incidental, or consequential damages or psychological/physical distress arising from your participation in sessions, workshops, or your use of information provided on this website. You participate in all somatic practices entirely at your own risk.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of its courts.

8. Contact Information

If you have any questions or require clarification regarding these Terms and Conditions, please reach out directly via the website contact form.

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